Help › Send a report to your customer
Send a report to your customer
A link, a PDF, a text message or an email, in a couple of taps.
A report is a clean page of your before and after photos, with your business details, review links and a thank-you. You can send it as a link, a PDF, a text message or an email.
Make the report
- Open the job, then choose Make Report and pick the photos to include. When every BEFORE has an AFTER, Photo Luego offers it for you.
- Check the details: your customer's name, a title, and your thank-you message. Everything is filled in, so one tap on Continue accepts it.
- Look over the preview. Pick a cover photo, add captions, and then share.
Share it
- Link: choose Share link for a web page your customer opens on any device, with before and after sliders. You can turn the link off any time.
- PDF: make a PDF to print, email or attach to an invoice.
- Text it: on your phone, Text it to your customer opens your messages with a note and the link ready to send. Add their phone number on the job and it is filled in for you.
- Email it: opens your email app with the message ready. Add their email on the job to fill it in.
Your message
In Settings, under your business, you can change the message that gets filled in. Use {name} for your customer's first name, {business} for your business name and {link} for the report. Leave it blank to use the standard message.
Know when it is opened
The first time your customer opens a report, you get an email, with their name and the report title. After that, at most one email a day. You can turn these off in Settings. Link previews and robots do not count.
Get paid from the report
Add a payment link and your report shows a payment button, and a QR code on the PDF. See Get paid with Venmo, Cash App or PayPal.
Questions
Does my customer need an app or an account?
No. They open the link in their browser. There is nothing to install.
Who can see my report link?
Anyone who has the link. It is long and unguessable and is not listed in search engines. Turn the link off from the job whenever you like.
Are my customer's booking answers on the report?
No. Answers from Calendly and other notes stay in your account.
Still stuck?
Email hello@photoluego.com and tell us what you see. A real person answers.