Help › Customize your report
Customize your report
Your logo, color, message, reviews and payment button, and a live place to try them.
Every report your customer opens is yours: your logo, your color, your words. You set most of it once, and it applies to every report. Want to see it first? Try the report designer, which shows the real report and updates as you type.
Try it first
Where the settings are
Open Settings in the app and find Your business and On every report. Everything is optional, and whatever you leave blank is left off the report. Changes show up the next time you open a report. If you have a team, only you can change these.
Your logo
- Upload a PNG or SVG, ideally with a transparent background. It appears on a white plate at the top and the end of the report, so a dark or colorful logo stays readable.
- A simple, wide logo works best. Very detailed images get small on a phone.
Your color
Choose one of the colors (orange, forest green, navy, teal, plum, gold or charcoal), or pick any color you like. It colors the buttons and accents in your reports. Pick one that matches your logo or your truck.
Your name and details
- Business name and a short tagline sit at the top, such as "Family owned since 2009".
- Phone, email, website, address and social links appear at the end, so a happy customer knows how to reach you or find you.
- License or insurance ("CCB #123456 ยท Licensed, bonded and insured") builds trust.
Thank-you message and signature
Your thank-you message closes the report. Signed by adds a name under it, such as "Pat Greene, Owner", so it reads like a note from a person. You can write a different message for one report when you review its details.
Cover photo
The big picture at the top of the report. By default it is your first AFTER photo. Set a default cover photo in Settings if you would rather open with your truck, your crew or a favorite project, or pick a different cover on any single report, or none.
Review links
Add up to five links where customers can review you: Google, Yelp, Facebook and others. Each one becomes its own button at the end of the report, labeled with its site. Paste the link you get from the review page of your listing. Check each one by opening it, so happy customers never land on the wrong business.
Payment button
Add a Venmo, Cash App, PayPal, Square or Stripe link, and the report gets a pay button, with a "Scan to pay" code on the PDF and on computers. See Get paid with Venmo, Cash App or PayPal.
For one report only
- When you choose Make Report, the details step lets you change the title, your customer's name and the message for that report only.
- Add a caption to any photo pair, such as "Kitchen counters" or "Front lawn".
- The map ("Where the work happened") is off unless you turn it on in the report options. It shows where the photos were taken, so only turn it on when you want your customer to see that.
Look before you send
Every report opens in a preview first. Slide the before and after photos, scroll to the end, and check your details and links. When it looks right, share the link, make a PDF, or text it to your customer. See Send a report to your customer.
Questions
Do changes to my settings change reports I already sent?
A shared report link shows the version made when you shared it. To update one, make a new link. New reports always use your latest settings.
Can my customer see my settings or private notes?
They see only what is on the report: the business details you filled in, your photos and captions, your message and links. Booking answers, such as door codes, are never shown.
What size should my logo be?
A PNG or SVG under about 1.5 MB. A transparent background looks best. The report designer is a quick way to see how a logo looks before you upload it in the app.
Still stuck?
Email hello@photoluego.com and tell us what you see. A real person answers.